Support

Check the FAQ below for the most common questions, or send a message through the form. A real person reads every one — typical reply within one or two business days.

Frequently asked questions

My Pro purchase is not showing on this device. How do I restore it?

I got a new phone. Do I have to pay again?

How does Family Sharing work?

My rates have not updated and the sync icon is orange. What does that mean?

How do refunds work?

A currency I need is missing. Can you add it?

Frequently asked questions

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